Jio Senior Digital Repair Specialist Jobs in MP Indore

 

Jio Requirements, Private Jobs in MP Indore

 JC Senior Digital Vacancy In Bhopal, Madhya Pradesh

 

Posted Date :

12 Aug 2021

 

Function/Business Area :

Customer Service

 

Location :

JC DRS Bhopal 1,Bhopal 1 – Kolar Road, Madhya Pradesh

 

Job Responsibilities :

1. Interact with customers on handset related issues
2. Troubleshoot handset defects
3. Handle handset related queries
4. Record job entry in Customer Relationship Management portal
5. Upgrade software of handsets
6. Assemble / dismantle smartphones (unibody/duobody)
7. Repair handsets by changing screen, speaker, mic, camera etc
8. Repair handsets by PCB swap, charging connecter replacement etc
9. Deposit of cash collected through service
10. Verify handsets for exchange

 

Education Requirement :

10+2 / ITI / Diploma, Certification in Device Care (Preferred)

 

Experience Requirement :

0 – 4 years

 

Skills & Competencies :

1. Customer Focus
2. Communication skills
3. Problem Solving skills
4. Handset repair skills
5. Knowledge of spares operations
6. Knowledge of CRM Systems

 

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