Jio Resident Engineer Entr Service Assurance job In Madhya Pradesh

 

Jio Requirements, Private Jobs in MP 

Jio Resident Engineer Entr Service Assurance job In Madhya Pradesh

 

Posted Date :

20 Apr 2022

 

Function/Business Area :

Customer Service

 

Location :

Enterprise Sales, Madhya Pradesh, Madhya Pradesh

 

Job Responsibilities :

1. Work with various internal stake holders and get the SR’s resolved on
priority.
2. FLT with the customer branch end stake holders.
3. Coordinate with internal teams ESOC , ENOC, Field , NHQ teams for
faster resolution of fault.
4 Reporting of link status – Daily / weekly / monthly wise & ensure to
maintain the customer link uptime.
5. Interact with customer IT/SPOC for all service related issues/
delivery.
6. Monitor DC/DR link and escalate internally for quick restoration.
7. Handle customer escalation and feedback effectively in time bound
manner.
8. Release the tracker on fault management to customer as well as
internal stake holder.
9. Work on SLA bound and get the monthly/ Quarterly reports.
10. Link monitoring and FT life cycle management on various scenarios.

 

Education Requirement :

BE/BTech/Diploma

 

Experience Requirement :

5 to 7 years

 

Skills & Competencies :

1.Customer Focused
2.Good Management Quality
3.People Management.
4.Good Oral and Written Communication

 

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Official Website							Click Here

 

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Other Website –

meribadhai.com – एक से बढ़कर एक बधाई और शुभकामनायें सन्देश

bharatyatri.com  – सभी यात्राओं की जानकारी

apniyojana.com – हर सरकारी योजना की सम्पूर्ण जानकारी

templatemanager.in – PEB / VYAPAM TEMPLATE बनाइए मात्र 10 Sec. में

 

नोट :-

हम आपको जॉब्स की इनफार्मेशन देते है न की जॉब लगने की गारंटी।

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यदि किसी जॉब में लास्ट डेट नहीं दी है तो Posted Date के 3 दिनों के बाद अप्लाई न करें।