JC Home Connect Master Supervisor C Job In Sagar, Madhya Pradesh

 

Jio Requirements, Private Jobs in Sagar

JC Home Connect Master Supervisor C Job In Sagar, Madhya Pradesh

 

Posted Date :

23 Sep 2021

 

Function/Business Area :

Business Operations

 

Location :

JC Home Sagar, Sagar, Madhya Pradesh

 

Job Responsibilities :

1. Drive home connect and care operations in the assigned territory
2. Source and train technicians by teeing up with target colleges
3. Conduct classroom and on the job trainings for technicians
4. Mentor and guide technicians to enhance productivity
5. Ensure zero defect execution of home connect activity
6. Drive home connect installation and fault repair related SLA
7. Ensure customer satisfaction
8. Ensure adherence to processes as per company defined SLAs

 

Education Requirement :

Diploma / B.E / B.Tech ( ECE / Telecommunication/ IT/ CS)

 

Experience Requirement :

5 – 8 years

 

Skills & Competencies :

1. Product service knowledge
2. Knowledge of IT tools usage
3. Speak local language
4. Planning and organizing skills
5. Team Management Skills
6. Execution excellence
7. Communication skills
8. Coaching skills
9. Customer focus

 

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