Jio Customer Service Jobs In Singrauli – Apply Now
Jobs In Jio Customer Service Singrauli
Vacancy in Jio Customer Service Singrauli
Jio Customer Service Jobs In Singrauli – Hurry Up, Join Reliance Jio Infocomm Limited. We Are Hiring.
Post of Jio Customer Service Jobs In Singrauli
Customer Service
Location
Singrauli
Job Responsibilities
1. Shortlist, onboard and certify Partner or Technician
2. Ensure availability and manage upgrades or terminations
3. Conduct initial training, reskilling, upskilling, and periodic
refresher programs
4. Deliver hands-on field training through OJTs
5. Track KPIs and performance metrics of partners and technicians
6. Take corrective actions based on evaluation outcomes
7. Guide and support issue resolution within TAT to ensure customer
satisfaction
8. Conduct audits, inventory reconciliation and FTTx device inspections
9. Handle walk-in customer interactions, device repairs and swaps, CRM
entries, and software upgrades
10. Train and support extended service points
11. Travel to touchpoints as per requirement
12. Handle complaint management, out-calling, and coaching Jio
Associates as per need
Education Jio Customer Service Jobs In Singrauli
ITI/ Diploma (Preferably in ECE/ Telecommunication/ IT/CS)
Experience Requirement
1.5 to 4 Years
Skills & Competencies Jio Customer Service Jobs In Singrauli
1. Customer Focus
2. Communication skills
3. Problem Solving skills
4. Handset repair skills
5. Knowledge of spares operations
6. Knowledge of CRM Systems
7. Technical knowledge and field team management skills
Apply Online Of Jio Customer Service Jobs In Singrauli
Official Website of Jio Customer Service Jobs In Singrauli
Note
- We give you information about jobs and do not guarantee that you will get a job.
- Apply for the job as per the last date given. Do not apply after the date has expired.
- If the last date is not given for any job, do not apply after 3 days of the posted date.
- Do not pay money to anyone for a job, if anyone asks for it, inform us.
MP Government & Private Job Alert Link
About Of Jio
Reliance Jio was launched in 2016 to empower every Indian with affordable access to a digital life—a gateway to the world—enabled with the world’s best digital technologies. Today, Jio has not only ushered in a digital revolution across India, in how Indians connect to the world, but also in how India will go on to shape the digital future.
India’s digital journey can be described in two eras: The era before Jio and the era after Jio. Before Jio’s launch, India ranked 155th in mobile data consumption. In less than a year after Jio’s launch, India catapulted to number ONE in the world in mobile broadband data consumption. Led by Jio, India has surpassed countries such as the USA and the UK in mobile data consumption.
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