Jio team Manager Job In Indore, Madhya Pradesh
Jio Requirements, Private Jobs in MP Indore
Jio team Manager Job In Indore, Madhya Pradesh
Posted Date :
16 Oct 2023
Function/Business Area :
Customer Service
Location :
Pod Madhya Pradesh – Indore 2, Indore 3
Job Responsibilities :
1. Enable team members to deliver exceptional customer experiences
2. Communicate any product and process changes to the team leaders
3. Monitor performance target trends and provide coaching to the
advisors
4. Ensure all relevant business communications are cascaded to the team
5. Analyze performance trends at a site level in order to perform root
cause analysis
6. Determine trends, challenges and improvement opportunities
7. Ascertain continuous improvement by investigating and addressing root
causes
8. Provide feedback to operational management on performance trends
9. Set the expectations of the in terms of quality and service
performance
Education Requirement :
Graduation degree in any discipline
Experience Requirement :
4 – 7 years
Skills & Competencies :
1. Communication skills
2. Planning and organizing skills
3. Problem solving skills
4. Leadership Skills
5. Customer service orientation
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नोट :-
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