Jio Area Service Incharge Jobs In Gwalior – Apply Now
Jobs In Jio Area Service Incharge Gwalior
Vacancy in Jio Area Service Incharge Gwalior
Jio Area Service Incharge Jobs In Gwalior – Hurry Up, Join Jio Area Service Incharge. We Are Hiring.
Post
Customer Service
Location
Gwalior
Job Responsibilities
1. Establish and maintain the upkeep of service centers
2. Liaison with store manager and sales team for service operations
3. Ensure customer satisfaction to avoid escalation of issues
4. Motivate and manage team of service center and care center personnel
5. Responsible and accountable for service deliverables
6. Mentor and counsel engineers whenever necessary
7. Control the flow of incoming calls for on-site support of services
8. Manage costs/expenses of service and care center within given
guidelines
9. Ensure their is adequate amount of manpower to cater to all customer
calls
10. Providing necessary skills/training to the team members based on
needs and gaps
11. Ascertain care center personnel are working in sync to support walk
in customers
12. Encourage the team to enhance their performance levels by
identifying gaps and needs
Education Requirement
Diploma /B.E/ B.Tech (Preferred)
Experience Requirement
6 – 10 years in After Sales Service
Skills & Competencies
1. Familiarity with the territory
2. Knowledge of device repair operations
3. Knowledge of product and market
4. Team management skills
5. Problem Solving skills
6. Customer focus
7. Understanding of business training requirements
Apply Online Of Jobs In Jio Gwalior
Official Website of Jio
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About Of Jio
Reliance Jio was launched in 2016 to empower every Indian with affordable access to a digital life—a gateway to the world—enabled with the world’s best digital technologies. Today, Jio has not only ushered in a digital revolution across India, in how Indians connect to the world, but also in how India will go on to shape the digital future.
India’s digital journey can be described in two eras: The era before Jio and the era after Jio. Before Jio’s launch, India ranked 155th in mobile data consumption. In less than a year after Jio’s launch, India catapulted to number ONE in the world in mobile broadband data consumption. Led by Jio, India has surpassed countries such as the USA and the UK in mobile data consumption.
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