Jio JC Digital Repair Specialist Job In Gwalior, MP
Jio Requirements, Private Jobs in MP Gwalior
Jio JC Digital Repair Specialist Job In Gwalior, MP
Posted Date :
11 Apr 2025
Function/Business Area :
Customer Service
Location :
Gwalior – Gwalier
Job Responsibilities :
1. Interact with customers on handset related issues
2. Troubleshoot handset defects
3. Handle handset related queries
4. Record job entry in Customer Relationship Management portal
5. Upgrade software of handsets
6. Assemble / dismantle smartphones – unibody/duobody
7. Repair handsets by changing screen, speaker, mic, camera etc
8. Repair handsets by PCB swap, charging connecter replacement etc
9. Deposit of cash collected through service
10. Verify handsets for exchange
Education Requirement :
10+2 / ITI / Diploma, Certification in Device Care (Preferred)
Experience Requirement :
0 – 4 years
Skills & Competencies :
1. Customer Focus
2. Communication skills
3. Problem Solving skills
4. Handset repair skills
5. Knowledge of spares operations
6. Knowledge of CRM Systems
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